Welcome to CarlTutor Writing Services' Fair Use Policy; this section explains how you should use the written materials provided by our Website after completing the order. Please read the section carefully to be aware of all terms and conditions for fair use.
Under the fair use policy, you (client or anyone using our service) should not specify your name or institution on any written material or instruction (henceforth called "product") you receive from us (hereafter called "carltutorwritingservices.com" or "We" or "our"). Any material provided from us is only meant for further research, guideline, or reference for working on your assignments or project, or other reasons.
We, in any circumstance, stimulate, accept, permit or consciously participate in exam cheating, plagiarism, or any academic scam. Our organization is committed to observing and sticking to all existing copyright and educational laws; hence, there is no circumstance we will permit our customers to perform plagiarism or abuse any copyright law. Therefore, by using this service, you agree that any message, idea, or point taken by you through the written material we provide should properly cite our Website, in case you decide to include it in your work, other than the order we completed. We, alongside our affiliates and partners, will not be responsible for any unethical, wrong, or unlawful use of the product you obtain from us in whatsoever circumstances. Specifically, we are not responsible for low grades, legal claims, removal, plagiarism, academic probation, suspension, misfortune, judicial actions, or any other disciplinary action.
Only the customer/individual/person with whom we have a record of (him/her) purchasing the product from our Website is liable for every disciplinary action caused by an unethical, illegal, or wrong use of written material. In addition, our team will not be responsible for any technical issue which may affect product delivery or potential lateness, which may result because of a mail server problem or internet services of the customer. Besides, we are not responsible for any grades or marks from the product delivered to you. As a result, you cannot ask for a refund or be given any if you did not score the way you expected or were marked poorly by your instructor.
Our team at carltutorwritingservices.com works tirelessly to provide you with excellent assistance and quality with academic and professional needs. Sometimes, unpleasant situations or circumstances may require us to compensate you for an unsatisfactory experience. As a result, we created a quality evaluation unit to help us address customer concerns regarding their orders. The procedure is led by a quality assurance manager, who ensures each customer is satisfied. We recommend you initiate the quality evaluation procedure on your order with our evaluation team instead of the payment system. The procedure comprises of few steps.
If you are unsatisfied with the order quality, please send the order for revision. However, note the following;
The quality evaluation process involves a negotiation between you and our Customer Experience Manager. You, with the manager, will discuss possible quality issues and any possibility of refund or compensation due to the unsatisfactory experience.
Although we will always work hard to ensure our services are available to you, we are not responsible if the Website becomes unavailable for any reason within any time of the day, week, or month. The Website may become unavailable without prior notification to you. Besides, we will not be liable for any loss or harm caused by website failure or unavailability, including the loss of any files or information. You should also note that any material or guideline this carltutorwritingservices.com incorporates our ideas or viewpoint and does not represent any professional or judicial advice.
You should be aware that our Website has links to external sources; therefore, you will be redirected to another website when you click on the link. However, your Website is not responsible for any material or content published on the external Website you clicked, including a direct link from our Website. Each link placed on our Website aims to attract visitors; therefore, we may not be in partnership with the Website in any way.
In cases of academic writing, the acceptable level of plagiarism is up to 10%. We guarantee you a free revision or even a refund if the product we deliver a product showing more than 10% plagiarism. Additional details on the money-back guarantee are covered under the refund policy. Some information such as references, idiomatic expressions, and standard phrases or bibliographies may not be counted as plagiarism, hence, excluding you from refund or free revision.
CarlTutor Writing Services is a fully registered company under Kenya's Business Registration Service Act, 2015. The price listed during order placement is inclusive of VAT for customers within Kenyan territory. However, the VAT does not apply to additional services such as discounts, Plagiarism reports, and others.
You may be eligible for a refund under various circumstances. More details are shown in Quality Assurance and Refund policy. In addition, you should understand that you don't qualify for a refund if you have approved the product (Click the "Approve" button). Therefore, we recommend checking the material thoroughly before asking for money back.
By accepting terms and conditions, you agree that you are only eligible for three revisions, which will only be available within one month after order completion.
If you request a refund (which we do not recommend), you should be aware that you will not be allowed to use the product or any material you obtained from us throughout our engagement period. We will regard each material we provide you with our ownership and publish it elsewhere online. As a result, the product will be available through a plagiarism checker since it will be pointing to our Website. We have one primary purpose for doing this – to protect our writers' effort in case the customer has requested a refund after receiving the written material.
You have 14 days to approve the order after your deadline (time you specified during order placement) has expired, after which, the order will be approved automatically and considered completed.
Please note that if you request a refund, you will not receive money paid as VAT (for customers living within Kenyan Territory) if your refund is successful. We cannot subject a refund on VAT. Hence, you will get net money minus the original VAT proportion.
We provide proofreading/editing services on our Website. We expect the writer to change up to 30% of the original content when working on this type of order. We define proofreading as checking for stylistic or grammar, orthographic errors, and plagiarism up to 30 30%. This task does not require the writer to rewrite the content you uploaded from scratch. In addition, the assignment should not include rewriting an article published online. As a result, rewriting is not part of editing or proofreading.
We take your privacy and confidentiality very seriously. Therefore, you should read this section carefully as it explains crucial information, among others;
We value your privacy so much; hence we will always ask you to give your consent before collecting and processing certain activities. You can withdraw the consent you expressed earlier by emailing us at support@carltutorwritingservices.com. After withdrawing your consent, we will not have a right to process your data. However, we advise you to give us your consent since accessing your personal data helps provide customized content and service. In some cases, disagreeing with it may make our services or Website inaccessible to you.
We collect personal information such as email, name, phone, and third-party information such as payment details. We may also collect non-personal data such as login ID, IP address, password, and materials you provide us during the entire period you work with us.
Your information is kept except for the purpose mentioned under 'Why we collect your personal data.' Besides, if necessary, we can hold your data over a long period due to regulatory and legislative liabilities.
Please take note that we can share your information with third parties in the following cases;
We understand the effect of technology on children. Therefore, our service is not available to children below 18 years. No person below 18 is allowed to place the order. We should delete any information if we discover it was submitted by an underage customer (18 years). Please contact us via support@carltutorwritingservices.com if you suspect we are holding information for an underage child.
We have implemented administrative, technical, and physical safeguards in an effort to prevent any disclosure or unauthorized access to your personal data. We also guarantee a regular test and check on our technology to ensure data security. Besides, we train our employees on the importance of ensuring the privacy and confidentiality of our customer's information. We have regular employee training and some disciplinary measures to enforce the same. We will update this term of use document regularly to make changes, adjustments, and revisions at our sole discretion. We will post the revised version on our Website, with or without any customer notice.
At carltutorwritingservices.com, we are committed to providing high-quality and timely services. We are ready to revise your order if it does not meet your specification. You are eligible for three revision if it meets the following criteria;
Provided your revision instruction does not contradict the original instructions you provided when placing the order. The revision request will be denied if our Quality Assurance Department determines that you have contradicted your revision instruction from the original one.
You can click on (the "Revise Order") button to send the order to revision. Make sure you study your completed paper carefully before sending it to revision. Contact the Support if you need revision after the order is approved. Make sure you provide detailed revision instructions and an appropriate timeframe. Your revision will not be possible if there is no reasonable timeframe for your revision.
A revision can be requested at any time before the order is approved. A free revision is only available within seven (7) days after the initial deadline unless your paper is over 20 pages. Always ensure you indicate your preferred revision deadline. However, your revision will be impossible if there is no appropriate writer within the timeframe you indicated.
We will complete up to three (3) revisions if your instructions satisfy the above criteria. You should be aware that you are free to indicate as many revision instructions as possible when sending the paper for revision. A new order will be created if your education meets the criteria; hence, you will be required to place it as a new order.
We understand that some circumstances may necessitate refunds. Therefore, please read this section carefully to understand our refund policy. You should know that only the original amount you deposited for the order is available for refund. We have various refund categories and guiding rules when the refund is applicable. Please note the following;
Suppose you nullify the order after the writer has started working on the paper and up to 50% of the deadline has passed. In this case, we will have to compensate the writer.
50% Refund is Available;We will always refer to our Terms and Conditions and Copyright License once you initiate a refund procedure. A 100% refund will not be granted if you have requested a revision of the order at least once. In case of lateness, your refund will be calculated by our customer experience manager and may not exceed 50% of the original order price.
Welcome to our Website (carltutorwritingservices.com) Terms of Use. We encourage you to read these Terms of Use (Terms, Terms, and conditions, or Policy) carefully before starting to use our Website or services because you are already a recorded customer. Whether a guest or a registered member, you are governed by these terms when interacting with the Website.
"your," or "you" or "customer" refers to you, the end-user of the person accessing or using our Website and its contents which includes purchasing or ordering any service or product through our company or affiliates.
"Our," "we," "ourselves," and "CarlTutor Writing Services" means our services or Website, company. "Order" means the product or service you requested by or through this Website. "Website form," "order form," "acceptance," or "order form" may be used interchangeably to refer to the agreement to our terms and policies.
These terms of use, which include Revision Policy, Privacy policy, Refund Policy, and Cookie Policy, comprise the agreement which binds you and us regarding service provision and the use of our products.
By using or expressing interest in using our service, you agree that;
By ordering or using any of our services, you agree that we can terminate your service without prior notice. We can terminate our service to you if we discover that you have not fulfilled any part of our Terms of Service.
In some cases, we may require additional User Identification documents of procedures to confirm your identity due to compliance purposes. The information may include a scanned copy of your identification documents, previous billing information, the last digit of your credit or debit cards, or any related document. We assure you that any information you provide shall be collected, processed, and stored per our Privacy Policy.
You should understand that all services or information contained or described on our Website is not an offer means of product promotion. Creating an order or requesting any product from us means that you have read and are ready to adhere to our terms and conditions. You will automatically receive a message via email or the control panel (dashboard) acknowledging you for creating the order. However, the acknowledgment, whether through phone, SMS, email, or control panel, does not mean that your order is approved. We have a legal obligation to ensure you receive appropriate service upon accepting your order. Though, every procedure from payment and order delivery will be bound by our terms and conditions.
The primary service we offer is copywriting. The order will be provided upon your request and tailored through predefined specifications. The material or order product will be customized according to particular subjects are details provided during order placement. Copywriting may not be web-writings along. It may include other types of digital writing or other assignments, which will be referred to as "Assignment" or "Paper." We can also edit a proofread any written material to check for any possible mistakes, including punctuation, plagiarism, spelling, and stylistic or grammatical errors.
We will process plagiarized material submitted for editing/ proofreading in a new paper and be priced as writing from scratch service. Not that we are not responsible for any plagiarism left in your paper if you submit your assignment for proofreading. The article will be provided in the format you requested. Note that your order is only accessible for download after approval from Support.
We ask you to submit the correct instructions or information about your order. Using this Website means that you warrant that you have provided accurate, authentic, and updated data and information about your order. We will process every personal and non-personal data per our privacy policy. Logins (email and password) and other personal credentials we request are among our security measures.
We have a right, with or without notice, to disable or change your login details due to various circumstances, such as when you failed to comply with our terms and conditions. You are responsible for all the actions that happen on your profile. Accepting these terms means that you have agreed to notify us of any unlawful activities on your account, and you ensure you log out after each session and protect your data from leaking. We will not be accountable for any harm or loss that arises when your failure to follow these guidelines
You can use the order form in the "Place Order" section to place your order with us. You should note that you can only order any service by filling in the order form. Conversely, you can request Support by phone for them to place an order for you. In such a scenario, you must attentively and precisely include all information required in the Order Form. We will always collect your personal information and store them as per our Privacy Policy while placing the order.
We may send you alerts regarding your order stages. The notifications may be sent through SMS, email address, Website, or telephone calls. Learn more about communication mechanisms under the Communication Procedure section. Check for order details and correct possible mistakes before proceeding to payment. We are not accountable for your mistakes. We may ask for additional information or documents to confirm your payment details or identity.
We have a right to put your payment or order on hold if you fail to give us additional information to confirm your payment details or personal identity. Your order is placed successfully only if your payment is successful. We shall cancel your order if we do not receive your payment within a month (30 days). Please note that your order deadline (timer) begins counting 1 minute after you have paid for your service and we have confirmed your order.
You will be redirected to a Payment Gateway (interface) once you click on Proceed to Pay Button to pay for your ordered service. Please note that we only offer prepaid services (pay before service). We will deny on put on hold your order if we have not received your payment or if your payment is not delivered to us until the payment process is complete. Ensure you double-check the order price before you proceed to payment.
Please note that we also have a right to edit or crosscheck your order and request additional payment if there are mismatches or contradictory instructions while placing your order. In this case, we will consider your order as "Unpaid." Order price includes VAT and other fee considerations in our Terms and Conditions. You will also require to make an extra payment if you request additional services such as Top Writer.
Your completed order will be accessible on your dashboard (control panel). The order will be marked "Approved" if you do not express any additional requirement within seven (7) days after the writer has submitted the latest version. This means that the order will be approved automatically within seven days. We shall change up to 30 percent of the original text for proofreading or editing orders.
By agreeing to our Terms and Conditions, you warrant, represent, and accept that;
We strive to ensure we provide efficient communication between you and us. Therefore, we recommend you give us a valid email address, phone number, or/and any possible means we can use to contact you for order updates and promotional services. Our primary mode of communication is email. By agreeing with our terms, you have agreed to always connect electronically with our support and customer representative team; you accept that any communication and all disclosures, notices, notices, and any other communication between us satisfy all legal requirements. You are also responsible for any communication breakdown due to the invalid communication details you provided. All communication between us will be subjected to our Privacy Policy.
Our communication will entail but is not limited to inquiries, clarifications, requests, or any crucial information about our services to you. Agreeing to this terms and conditions document means that you have expressed your explicit consent to get marketing and promotional content, advertisement, and notifications to keep you updated with our latest discounts, sales, offers, etc. You can contact our support team if you want to stop receiving email notifications and/or promotional messages from our Website. We will stop these notifications within ten (10) business days after receiving your request.
carltutorwritingservices.COM IS NOT LIABLE FOR ANY ENTITY OR PERSON FOR ANY CONSEQUENTIAL, INDIRECT, EXEMPLARY, PARTICULAR, OR INCIDENTAL DAMAGES, INCLUDING PROFIT LOSS WHICH MAY ARISE FROM OUR TERMS AND CONDITIONS. NEITHER CARLTUTORWRITINGSERVICES.COM NOR ANY OF OUR AFFILIATES OR/AND PARTNERS ARE LIABLE FOR ANY UNLAWFUL, IMMORAL, UNSUITABLE, OR WRONG UTILIZATION OF OUR PRODUCTS OR SERVICES OBTAINED FROM OUR WEBSITE. THESE MAY INCLUDE SUSPENSION, LOSS OF A PARTICULAR POSITION, PLAGIARISM, COURT PROCEEDINGS, FAILURE, PAYMENT, OR ANY ALTERNATIVE CORRECTIVE OR LEGAL ACTIONS. YOU WILL TAKE FULL RESPONSIBILITY FOR ANY CORRECTIVE OR LEGAL RESPONSIBILITIES CAUSED BY IMMORAL, ILLEGAL, OR/AND INAPPROPRIATE UTILIZATION OF THE PRODUCT YOU OBTAINED FROM OUR WEBSITE. WE SHALL NOT BE ACCOUNTABLE FOR ANY TECHNICAL OR POSTPONEMENT PROBLEMS REGARDING DELIVERY OF ANY SERVICE TO YOU WHICH MAY RESULT FROM ANY CIRCUMSTANCES SUCH AS FAILURE OF INTERNET OR MAIL SERVER. BESIDES, WE SHALL NOT BE LIABLE IN CASES WHEN I) YOU DON'T UNDERSTAND THE DELIVERED MATERIAL, II) THE RESULTS YOU NEED CAN NOT BE ACQUIRED FROM OUR WEBSITE, AND III) YOU MISUSED YOUR PAPER (PRODUCT OBTAINED FROM US).
We explicitly reserve a right to alter, amend, or update this document regularly with or without any prior knowledge to you. You accept and recognize that it is your responsibility to ensure periodic review of our Website to familiarize yourself with the latest modifications. Each time you visit or place an order with us, you have approved our latest changes in our terms and conditions and accept to abide by the modified terms. We shall utilize Terms that are present at the time you access our Website.
We will always refer to this document (page) when settling any misunderstanding between you and us. Written or verbal communication will not be valid unless specified in our "Terms and Conditions." This document or any sections do not create any kind of employee-employer relationship, partnership, and/or joint venture between you and us. It does not mean that you and we can act as agents or representatives of one another. Like third parties, they cannot create any obligations based on these terms. We shall only use the English language to communicate between us. We can change the provisions stated in this document if any authority cannot enforce any text. The headings we use are not organized in order of priority. They are just meant to make the document legible. The connotation of each subheading is not limited to a specific section. Each heading will be considered when interpreting the document. Finally, you acknowledge that the constitution of Kenya governs this document (Terms and Conditions).
Updated : 10th July 2024 by CarlTutor Support Team